FAQs

• Why is the ambient illumination not turning on? 

  Make sure your scale's batteries are not dead.
  
  Click the light button to turn the lights on high, low or off. 

  
  The ambient illumination only turns on when the scale detects motion within its proximity zone, or when a measurement is being taken.

• What type of batteries should I use in my scale?

  AAA high-capacity alkaline (1100 mAh) batteries are recommended.