ESSENTIAL OIL BASICS

  • What are essential oils?

    Essential oils are natural oils that are typically (but not always) obtained by steam or water distillation. They have the characteristic fragrance of the plant material from which it is extracted.

  • What is the difference between fragrance oil and essential oil?

    While essential oils are pure plant distillations, fragrance oils will likely contain synthetics.

  • I just bought some Ellia Essential Oil. What do I do with it?

    You just purchased a bottle of Ellia's pure essential oils. They are designed to work aromatic wonders when used in conjunction with our diffusers.

  • How do I dilute an essential oil?

    There are many ways to dilute an oil, but the standard rule of thumb for an adult is ½ tsp carrier oil (olive, coconut, jojoba, almond, etc.) for every 1-3 drops essential oil.

  • How many drops are in a 15ml bottle?

    There are approximately 18-20 drops of essential oil per ml. You can expect about 280 drops per 15ml bottle, depending on the viscosity of the oil.

  • What’s the shelf life of your oils?

    Our oils are packaged in violet glass to protect against damaging UV light and extend shelf life. Most oils have a shelf life 18-24months, if not longer. Some oils, such as citrus oils, degrade much faster and have a shelf life closer to 12-18 months. To extend shelf life of your oils, store in a cool, dry place, with cap tightly closed.

  • Are my oils still good if they got frozen?

    Yes, freezing will not degrade the quality of the oils. If oils do somehow get frozen, it is best to thaw oils completely before use. This is especially true for high menthol content oils, such as peppermint.

  • How should I store my oils?

    It is best to store oils in dark glass, away from light and heat. Stored in these conditions, you can expect your oils to last up to 2 years. Certain oils, like citrus, are more prone to oxidation and may degrade more rapidly. We recommend using these oils within 12 months from date of purchase.

ELLIA VS. OTHER ESSENTIAL OIL COMPANIES

  • Why does your peppermint smell different than other brands?

    The same oils sourced from different regions will often have different scent profiles; sometimes minimal, sometimes dramatic. Also, different species or chemotypes of a plant can also result in scent variation.

  • What makes Ellia unique compared to other essential oil companies?

    Pure, undiluted, steam-distilled and cold-pressed essential oils. Batch tested before and after bottling to ensure purity. Violet glass to protect the integrity of our oils.

SOURCING, EXTRACTING, AND BOTTLING

  • Do you grow your own plants and own your own farms?

    We do not. We work with a global network of suppliers who are experts in cultivating and distilling our oils.

  • Do you distill your own oils?

    No, we work with a network of expert distillers.

  • Where do your oils come from?

    We source our essential oils from all around the world. We have carefully selected our oils for their scent profile and purity.

  • What specific tests do you perform on your oils?

    We perform GC/MS testing on every batch of oil before and after bottling.

  • How are your oils processed?

    Our essential oils are either steam distilled or cold-pressed, depending on the oil.

  • What is cold-pressed?

    This method of essential oil extraction is most often used for citruses, since the essential oil is found in the peel. The basic idea is that the peel is removed from the fruit and mashed around in order to open up the essential oil sacs. The oil is then collected.

  • Do you use solvents to extract your oils?

    We do not use any solvents in the extraction of our essential oils.

INGREDIENTS, LABELING, AND ALLERGY CONCERNS

  • Are our oils organic?

    Our oils are not certified organic, however, they are batch tested and free of pesticides, herbicides, and contaminants.

  • Are your oils gluten free?

    Pure essential oils, by nature, are gluten free. This is not necessarily true for synthetic fragrance oils. If you are concerned about gluten, be sure to select only pure essential oils.

  • Why do your oils say not to use internally?

    Although our oils are GRAS (generally recognized as safe), and many of them are labeled as food grade from our suppliers, our focus is on the safe aromatic use of essential oils. We do not advocate the internal use of essential oils.

  • Are your oils food grade?

    Many of our oils are indeed GRAS (generally recognized as safe) for internal use, HOWEVER, we do not recommend internal use of essential oils unless under the supervision of a medical expert.

  • What is your policy on animal testing?

    We do not ever test on animals.

  • Do your products contain any genetically modified ingredients? (GMOs)?

    No.

  • Are your products irradiated?

    No.

  • Are your products kosher?

    No.

  • Why isn’t there a nutritional panel on your oil packaging?

    Because we are not marketing or selling our oils as food.

SAFE USAGE

  • Are your oils safe to use during pregnancy?

    SEE GUIDELINES RECOMMENDED BY International Federation of Professional Aromatherapists (IFPA) CLICK HERE It is always best to exercise caution when using essential oils during pregnancy. It is recommended that essential oil usage be kept to a minimum for the first few months of pregnancy and use discretion with oil usage in later stages of pregnancy, being mindful that some essential oils are not recommended for use at all during pregnancy. Generally safe essential oils: lavender, geranium, and orange. Best practices – Always dilute. Use the smallest amount possible. Check with your physician if you are concerned or have questions.

  • Are your oils safe to use while breastfeeding?

    We recommend caution using essential oils while breastfeeding. If you are going to use essential oils, we recommend aromatic usage. Keep oils out of reach of babies. Don’t put oils on nipples. Peppermint is one oil to use caution with, as some mothers have found a decrease in milk supply with the use.

  • Are essential oils safe to be used with children?

    When it comes to children, it changes according to age. Once they are 12, you can use the same oils/dilutions as you would for an adult. Oils MUST be diluted with children. Err on the side of caution.

  • Whats the safest way to use the oils?

    Aromatically in a diffuser.

  • What are best practices for using essential oils?

    Read and follow all label cautions and warnings. Keep out of reach of children and pets. Do not use on babies, children, or pets. Keep away from flame, heat, and ignition sources (essential oils are flammable). Do not apply undiluted (neat) essential oils directly onto skin; dilute with a carrier oil first. Always conduct a patch test of diluted essential oil on the inner arm before using; do not use if redness or irritation occurs. Do not ingest essential oils. Keep essential oils out of eyes, ears, nose, mouth, and any body opening. Never assume an essential oil possesses the same properties as its plant. If you have sensitive skin, epilepsy, heart, or kidney problems, or any serious medical condition, do not use essential oils unless advised by a physician or medical professional that it is safe.

  • What should I do if I have an accident with my essential oils?

    If essential oil gets into eyes: Immediately flush with cold milk or vegetable oil to dilute; if stinging persists, seek medical attention. If essential oil gets on hands: Use cream or vegetable oil to dilute; wash with soap and warm water; repeat if necessary. If ingested: Call National Capital Poison Control Center, 1-800-222-1222. If ingested by a pet: Call the Animal Poison Control Center at 1-888-426-4435; be prepared to pay $50 with a credit card.